Knowledge Transfer Programs

(We train cohorts of personnel)

Our Blended Knowledge Transfer Program of online and in-person training guides internal teams of Experts, Nextperts (potential successors) and knowledge coaches through a structured, tested and proven process. Not only is undocumented expertise transferred to Nextperts, but those learners are provided skills in knowledge capture and diffusion. They learn to pass along their newly acquired know-how in various forms, ranging from personal mentoring of others to wikis and podcasts that become permanent records of critical organizational knowledge.

Creating an Internal Knowledge Transfer Capability

(We train trainers to give our program and workshops)

• Train-the-trainers about LBG Knowledge-transfer Programs and Workshops: We train your instructors to take our proven processes in house.

Our comprehensive Instructor Guide is "turn-key" documentation for instructors who participate in our blended online and in-person program once. In addition to all our tools, slide decks and workshop materials, we provide virtual online instructional sessions.

Knowledge Capture

(We do it for you)

• Executive Transitions: We facilitate knowledge transfer from incumbents to successors
• Best Practices: We synthesize behaviors of top performers in a given function or role
• Deep Smarts: We capture and synthesize skills, behaviors, thinking processes of a particular highly experienced "go-to" person
• Critical History: With experts and their colleagues, we track the history of essential projects or crises to capture critical decision-making: diagnostics, knowledge sources, alternatives considered, and rationale

Knowledge Transfer Certification Program

(We teach a course in knowledge transfer)

• Multi-module Course: Based on research and practice, the course covers all aspects of knowledge capture & transfer. It is designed to create expertise about knowledge as part of internal career development programs and can be tailored to your needs and schedule.